1. Introduction & Definitions
Puji9 (hereinafter referred to as the "Platform", "we", or "Company") is an online Sports Betting and gaming platform built specifically for users in Bangladesh. These Terms and Conditions apply to all services, products, and activities offered through the puji9 platform.
Below are definitions of key terms used throughout this document, each carrying the same meaning wherever they appear:
- "User" or "Member" — Any individual who has registered on puji9 and is using the platform's services.
- "Account" — The user's personal puji9 account, secured by a unique username and password.
- "Bet" — A wager placed by a user on the outcome of a sports event or game.
- "Balance" — The total funds currently available in the user's account.
- "Bonus" — Bonus funds or free bet credits offered by puji9 as a promotional benefit.
- "Wagering Requirement" — The required number of times a bonus must be wagered before it can be withdrawn.
These Terms and Conditions are subject to change at any time. We will post a notice on the platform whenever changes are made. We recommend checking the latest version regularly.
2. Account Registration & Management
To register on puji9, users must provide accurate and truthful information. Opening an account with false or misleading details is strictly prohibited, and puji9 reserves the right to close any such account at any time.
- Each user may hold only one account. If a user is found to have multiple accounts, all of them will be closed and the balances may be forfeited.
- Keeping your account password confidential is your responsibility. You must not allow anyone else to access or use your account.
- The email address and phone number provided at registration must be valid and active — they will be needed for verification purposes in the future.
- Puji9 may request a national ID, passport, or other documents for identity verification purposes.
- To update any personal information after registration, please contact Customer Support.
- If a user suspects their account has been hacked or accessed without authorization, they must notify puji9 Support immediately.
3. Age Verification & Eligibility
Puji9 is strictly an adults-only platform. Use of this platform by anyone under the age of 18 is strictly prohibited.
Minor Protection: If you are a parent or guardian and suspect that a minor may be using your account, please contact us immediately. We are committed to protecting minors.
- Puji9 may request age verification documents at any stage of registration. Failure to provide the required documents will result in the account being suspended.
- Registering with a false age will result in account termination and forfeiture of all winnings.
- This platform is intended solely for users in regions where online betting is legal.
4. Betting Rules
The following rules apply to all bets placed on puji9 and cover Sports Betting, live betting, and all other betting activities equally.
- Once a bet is confirmed, it cannot be cancelled — except through the Cash Out feature.
- Puji9 reserves the right to void any bet placed after an event has started, for any reason.
- If abnormal odds are displayed due to a technical error, the affected bets will be considered void.
- Coordinated betting across multiple accounts on the same event (arbitrage) is strictly prohibited.
- Any bet found to be connected to match-fixing in cricket, football, or any other event will be voided and the account will be closed.
- Puji9 reserves the right to set maximum bet limits for any user.
- Odds in live betting can change rapidly — the odds at the time your bet is confirmed are final.
If a cricket match is abandoned due to rain or any other reason, bets will be settled in accordance with puji9's rules. The result determined by the D/L method is generally treated as the final outcome.
5. Bonus & Promotion Terms
Puji9 bonuses and promotions offer added value to our users. However, each bonus comes with its own terms that must be followed. Please read the relevant conditions carefully before claiming any bonus.
- The Welcome Bonus is available exclusively to new members making their first deposit.
- Bonus balance cannot be withdrawn until the wagering requirements for each bonus have been met.
- Using bonuses across multiple accounts to gain an advantage is strictly prohibited.
- Puji9 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- Winnings from free bets will be credited directly to your real balance, though wagering conditions may apply.
- Bonuses not used within the specified time frame will be automatically cancelled.
- Bonus eligibility and amounts may depend on your VIP level and account history.
6. Deposit & Payment Policy
Puji9 supports Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. All deposits are credited to your account instantly.
- The minimum deposit amount varies by payment method — check the deposit page for details.
- Deposited funds may only be used within the account they were deposited into.
- Depositing via third-party payment methods is strictly prohibited — only use payment accounts registered in your own name.
- To prevent money laundering, puji9 monitors suspicious transactions and conducts investigations where necessary.
- If you notice an incorrect transaction, contact support immediately — delays may make resolution more difficult.
7. Withdrawal Rules
Withdrawals on puji9 are fast and straightforward. Funds are typically credited to your mobile banking account within 5–30 minutes of submitting a request.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Large withdrawal requests may be put on hold until KYC (identity verification) is completed.
- Withdrawal requests that do not meet the minimum withdrawal amount will be declined.
- Withdrawals may be suspended pending the completion of an investigation if suspicious activity is detected.
- VIP members enjoy priority access to expedited withdrawals.
- A daily maximum withdrawal limit applies — the limit varies depending on your VIP tier.
8. Responsible Gaming
Puji9 believes betting should be a source of entertainment, not addiction. We encourage all our users to gamble responsibly and provide the tools needed to help them do so.
- Deposit Limit: You can set daily, weekly, or monthly deposit limits on your account.
- Bet Limit: Set your own maximum stake per single bet.
- Cooling-Off Period: Option to temporarily suspend your account for anywhere between 24 hours and 30 days.
- Self-Exclusion: Option to voluntarily close your account for an extended period.
- If you feel that betting is having a negative impact on your life, please reach out to our support team right away.
To learn more about Responsible Gaming, visit our Responsible Play Visit the page.
9. Privacy Policy
Puji9 treats the protection of users' personal data as its highest priority. Our Privacy Policy Full details are available on the page.
- Personal data is never sold or shared with third parties — except where required by law.
- Documents submitted for account verification are stored using secure encryption.
- Puji9 uses cookies to improve the quality of its services — you can manage cookie preferences through your browser settings.
- To view or delete your data, please submit a request to Customer Support.
10. Account Suspension & Closure
Puji9 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- Violation of any provision of these Terms and Conditions.
- Involvement in fraud, deception, or any other illegal activity.
- Evidence of operating multiple accounts.
- Attempting to abuse bonuses or exploit the system.
- Providing false information during identity verification.
- If you wish to close your account yourself, please contact support.
When an account is closed, any valid balance is generally refunded. However, if the closure is due to a rule violation, the balance may be forfeited.
11. Limitation of Liability
Puji9 is committed to delivering the highest quality of service; however, our liability is limited in certain circumstances:
- Puji9 is not responsible for any losses arising from internet disruptions, server downtime, or technical issues caused by third parties.
- Puji9 is not liable for any loss resulting from a user's own negligence in compromising their password or account credentials.
- Puji9 has no control over the outcomes or decisions of external sporting events.
- Puji9 is not liable for any compensation if services are suspended or restricted for legal reasons.
12. Policy on Changes to Terms and Conditions
Puji9 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
- Users will be notified via email or through the platform in the event of significant changes.
- The date of any changes will always be displayed at the top of the page as "Last Updated".
- Puji9 does not retain archived copies of previous terms, so please save a copy for your own records.